Frequently Asked Questions
Everything you need to know about your Mavs Shop gear.
How long does shipping take for domestic orders?
Standard shipping typically takes 3-5 business days. We also offer expedited 2-day shipping for fans who need their gear ready for the next game day.
Are the jerseys sold on Mavs Shop officially licensed?
Yes, all merchandise, including jerseys and apparel, is 100% officially licensed and sourced directly from authentic sports manufacturers.
What is your return policy for sports apparel?
We offer a 30-day return window for all unworn items with original tags attached. Please note that customized jerseys are final sale and cannot be returned.
Do you offer international shipping?
Absolutely! We ship our sports gear worldwide. International delivery times vary by location but usually range between 7-14 business days.
How should I care for my performance hoodies and jerseys?
To preserve the quality of the prints and fabric, we recommend machine washing in cold water inside out and hanging them to dry.
Can I track my order once it has been placed?
Yes, as soon as your order ships, you will receive an email notification with a tracking number and a link to monitor your delivery progress.